Possibilities with Microsoft Teams – Using Bots

Teams is a messaging tool that enables text communications between users, whether they are in the same office or work remotely. It supports group chat rooms with threaded conversations, as well as private messages between individuals. Users can jump from instant messaging to a video call at the push of a button. Teams also comes with the possibility of implementing bots, helping to make collaboration more efficient.

When you open Teams, you see a left-hand rail that includes the Activity, Chat, Teams, Meetings and Files tabs. Click into a tab to see the different channels and files within the subgroup. Teams lets you silo topics within a channel in order to help you manage conversations.

Whenever you are mentioned directly anywhere in Teams, a red alert pops up on the Activity tab and directs you to your destination. You can customize your alerts to notify you only when you are mentioned directly, or you can set alerts for specific rooms. You can also mark activities as ‘read’ and ‘unread’.

You can perfectly schedule video calls by viewing someone’s Outlook calendar to determine a suitable time. Users can view and edit a document or application while having a conversation. Teams meetings provides Meeting Notes tab, which gives you the possibility to create and edit visible discussion notes for all users in real time.

At the top of every channel you can see a list of service and tools that provide more context to the channel. Tools like Zendesk, Microsoft Power BI and Excel are easily accessible so users can view third-party tools or external data within the channel. All cloud-based tool that update in real time will update in the feed. For example, you can plug a Twitter feed or Facebook page into a Teams channel.

 

No chat app would be complete without its unique bots. For example, Teams integrates with Polly-Bot. Polly allows you to easily take polls within a channel. By integrating polls in the conversation, your workflow is no longer interrupted. Polly comes with a lot of functionality, like commenting or scheduling polls and votes on multiple options.

T-Bot allows you to query automated answers about the Teams application. It can answer many of your questions in a chat-based interface in your Microsoft Team app. By using natural language inquiries, just like talking to another person, ask T-Bot questions about the task, feature or other items you are looking for help on. T-Bot will try to provide you the best possible answer based on the content of your question and has a built-in feedback system to learn when an answer is on the right track or not related to what you asked about. That feedback loop will help T-Bot become better at responding to your questions over time and improve the service. If you ask e.g. what a channel is, the bot will show you content to help you.

Another interesting possibility is Who-Bot. The Who-bot has been around for quite some time now and helps you find employees or specific information about an employee. Just ask a question like: ‘Who am I?’, and the Who-bot will gives you all basic Information about you.

You can also find topic experts, someone’s collaborator, direct reports, manager and peer group as well as people you emailed or messaged about a specific topic.  Additionally, Who-bot gives you a organization chart and an overview of upcoming meetings as well as who is owner or member of the meeting.

At the end of the day, bots are only one component of apps for Teams, but what makes bots unique is that they bring intelligence to chat within your Teams channel or to your own personal conversation with a particular bot. Bots appear just like any other team member in your organization, except their avatar is a hexagon instead of the traditional circle, and they are always online. They can make working with Teams more efficient and be an real enrichment for your company.

Governance in Microsoft Teams – Mehr Struktur, weniger Wildwuchs!

Im kommenden Webinar “Governance in Microsoft Teams: mehr Struktur weniger Wildwuchs!” lernen Sie neue Herangehensweisen, um Governance-Themen in Microsoft Teams mit Leichtigkeit umzusetzen.

Zur kostenlosen Anmeldung

Die strukturierte Betrachtung durch Stefan Zenkel von aConTech unter den Gesichtspunkten Mensch – Technik – Organisation liefert einen Überblick der Vor- und Nachteile des modernen Kollaborationswerkzeugs Microsoft Teams.​​​​​​​

Anschließend gibt Christian Groß von Solutions2Share einen Einblick, wie der Wildwuchs von Kanälen und Berechtigungen gar nicht erst aufkommt – denn es gibt einfache Lösungen, um die Kontrolle über Microsoft Teams zu behalten.​​​​​​​

Erfahren Sie:
•  wie Sie Microsoft Teams für Ihr Unternehmen vorteilhaft einsetzen können
•  ​​​​​​​welche Möglichkeiten es gibt, Governance und Struktur umzusetzen und gleichzeitig flexibel zu bleiben

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The Future of SharePoint Site Designs and Site Scripts

Site Designs is a pretty new feature that improves provisioning in Office 365, and there was a lot of improvement done in the last months. 

In his new blogpost, our Senior Developer Jarbas Horst takes a look at upcoming features, which are currently under developement, and shares his personal wish list of useful features he would like to see in the future with you.

 

>>Visit Jarbas’ blog to learn more!<<

Pitfalls when creating SharePoint Site Scripts

Our Senior Developer Jarbas Horst shows you how to deal with issues while creating Site Scripts!

 

A SharePoint Site Script can become confuse depending on its size. During Site Script creation, it’s easy to misspell a verb or to create an inconsistent JSON object. These issues can result on try and error sessions until the Site Script gets created. Our Senior Developer Jarbas Horst dealt with different issues while creating Site Scripts in the past. In his new blogpost, he wants to share these experiences with you. He’ll also demonstrate how to avoid those problems.

 

What is Microsoft Teams?

The core aim of Microsoft Teams is to connect staff and enhance collaboration, providing an alternative to email communications. Microsoft describes it as a “digital translation of an open office space”.

 

 

At its basic level, Teams is a messaging tool that enables text communications between users, whether they are in the same office or work remotely. It supports group chat rooms with threaded conversations, as well as private messages between individuals. Users can jump from instant messaging to a video call at the push of a button.

 

 

Teams also combines strong content collaboration features, thanks to integration with Microsoft’s software portfolio. OneDrive documents can be accessed and edited without leaving the app, for example, and it provides overlapping functionalities with Outlook and SharePoint.

This means Microsoft Teams is not just a unified communication product, it’s a collaboration tool, a window into other apps and services.

 

 

In Microsoft Teams, each team is linked to a SharePoint site, and each teams’ channel receives a folder in the document library of the teams’ SharePoint site. Files that are shared are automatically added to the document library. The SharePoint site and document folder are created automatically for each channel.

 

 

One of the most significant developments around Teams is Microsoft’s decision to replace Skype for Business with Teams. Although there is no secure information from Microsoft yet, the Skype for Business client is subsequently going away.

Companies planning to switch to Microsoft Teams should consider that it also means the implementation of SharePoint and OneDrive, but at the same time making much more advanced functions accessible to your organization.