Here are several ways to contact us
Please contact us through our helpdesk site, or feel free to write us an email or contact us by phone (details see below).
Please check our FAQ (Frequently Asked Questions), maybe your question has already been answered there.
You can find a lot of articles about our products in our Solutions2Share Knowledge Base!
You are looking for support? Our online resources (FAQ, Knowledge Base) did not provide a solution? Then your next step should be:
Looking for an update?
As long as you have a valid support or software assurance contract, you can simply download and update your product to the most recent version. If you are looking to extend your software assurance or support contract, please have a look at our support plans.
Product Feedback:
You have a great idea on how to improve one of our products? We gladly accept improvement suggestions for our products and try to consider them in the next release version. Please use the normal support process to submit your feedback.
Localization
If you need software in a different language, please contact us at info@solutions2share.net
Our support team is based in Germany. Our working hours are Monday to Friday:
New York:
15:00 – 22:00
Berlin:
09:00 – 18:00
Sydney:
00:00 – 09:00
Technical support:
support@solutions2share.net
Support Hotline:
+49 911 13133688
Product & Licensing:
sales@solutions2share.net
Suggest a new product:
info@solutions2share.net
